Yes, we have worked very closely with National Projects and the Local eGovernment Standards Body in order to ensure that we meet the standards required of our Local Authority clients. Working with our client we
meet e-GIF and relevant WAI standards.
2. Can you integrate with other back office applications?
Yes, we have made the system as interoperable as possible and so we provide excellent integration capacity which has seen us integrate with payment engines, CRM systems and finance systems.
3. Can you give the applications the corporate feel of an individual organisation?
Yes, We have a variety of methods for giving our system your "look and feel", this can be through stylesheets called directly from your websites, using web services from your Content Management Systems or using master templates. The options are yours
4. You seem very popular with registrars is this your main product?
Absolutely not. We first came to prominence through a National Project relating to registrars but most of our clients use us for full corporate solutions ranging from courses to sports pitches stopping at waste collections and venue bookings en route!
5. What makes you different to generic booking systems?
Effectively we provide you generic bookings alongside more detailed modules where required. We have worked with authorities to ensure that the systems fully meet the demands of the service including specific rules, VAT calculations, management options and reporting. Even with all that you have so much freedom you'll be amazed at what you can do.
Ultimately its key that you get what you need and get it in as simple a fashion as possible. Thats what we do well and with the knowledge we bring give us a call and see exactly what makes us different.
6. How do you make sure we get what we want?
By working closely with you. We work hard to understand your requirements and ensure that you get exactly what you need. We are so confident that we deliver what you want that you are welcome to talk to any of our clients.
7. Who can make bookings?
Thats the beauty of a web based system. Anyone can make a booking that you want to allow access to do so (and you have full control of this), this includes contact centres (our bookings are fully scripted), the public and trusted third parties.
8. How do you keep up to date?
User group meetings on a regular basis. This helps us ensure that we keep up to date with rules and regulations attached to our clients as well as requirements they have. Communication is key, here at Zipporah we don't believe in handing over the system and turning our back. Our role is to maintain delivery for as long as you need us.
9. Can you produce letters and confirmations for customers?
You can indeed. You can do this through mail merge, output of letters from our system or direct mail merge from our systems to Word.
10. How do I purchase?
Thats easy! Call Gemma Hooper on 029 2064 7048 and arrange a demo now. One look at what you can do and you won't be able to wait to sign a contract.
