Zipporah launches a free online booking and appointment solution for local authorities

Zipporah offer market leading Appointment and Booking Solution – free of charge – to all local Government organisations. 

To assist in the effort to reduce pressures in local Government organisations during the COVID-19 crisis, Zipporah is pleased to announce that we will be making our marketing-leading Appointment Booking Solution available to all local Government organisations – free of charge through all of April and May this year.

“ It's hard to know what to do in a situation like this, but we were compelled to help however we could. Generic will help organisations reduce pressures to their customer service teams and hopefully this will help them to keep services operating whilst also aiding their many colleagues who are now working from home. ”

Scott Burton, Technical Director

The product, (named 'Generic'), is Zipporah's leading Booking and Appointment solution, allowing councils to get citizens booking their phone-based appointments and call-backs with the aim of assisting with continuity, even with home working, for councils services. The system will ensure that customers will receive an email confirmation of their booking and should significantly reduce demand to councils front line service staff via their telephone lines and help more people stay safe at home.

As with all Zipporah solutions, Generic is fully responsive and browser based. It can be accessed through any online device, from PCs to tablets and phones etc., ensuring access is as easy as possible. The solution will allow each authority to create calendars, add any questions specific to their processes and then set up their appointment times and types.

Enquiries should be made to

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