Redcar and Cleveland: Online, on time, on budget!
Two months ago, Zipporah released a news story announcing the company’s success in winning another new client in the historic county of Yorkshire. Since then (and just a few weeks later), Zipporah are pleased to announce that Redcar and Cleveland Council are online and public facing - ahead of schedule!
Redcar and Cleveland’s existing registrars solution was antiquated and difficult to configure. The insular system offered little in the way of a public-facing, online presence; which made the service much less accessible for the 140,000 citizens of R&C, than their peers in neighbouring Zipporah authorities. With the launch of Zipporah’s flagship registration solution, Registrars Complete, this is no longer the case.
Zipporah’s Registrars Complete solution provides true 24/7, 365 accessibility to the public. The system is both intuitive and user-friendly, ensuring that there are no long learning curves or difficult transition periods for either the public or members of staff. While administrators and other staff will reap the rewards of the modern, intelligent programing and reporting tools, citizens will profit from a much more contemporary system, built with the user in mind.
Jobe Bruzas, Marketing and Communications Manager at Zipporah:
“The economical and workplace benefits that a Zipporah system brings to businesses are well documented. One of the less talked about developments and by-products of a Zipporah system is the relationship development between organisation and customer.
By improving access and communication between authority and citizen, it is often felt that the overall rapport between the two parties is increased. Enhanced contact, better customer-journey and widened responsibility to the customer.”
Zipporah and Redcar are currently pressing forward with further projects, demonstrating the determination and drive or both parties to develop a truly exemplar service.