Zipporah and Civica - Delivering Digital Transformation to ANZ Councils

Zipporah is pleased to announce its partnership with Civica which will see both organisations offering their existing customers the opportunity to benefit from a truly transformational partnership.

The Zipporah booking system, including the full suite of bookings products such as Impact+ along with waste bookings, will be ready to integrate into Civica Authority, a cloud optimised enterprise solution which delivers a wide range of functionality to any Local Authority.  This will allow the extensive client base of Civica in the ANZ region, along with those clients of Zipporah already using the Civica Authority system, to benefit from out of the box intelligent real time integration in the same manner as another modules of Authority being added.   In addition the partnership will see Civica take up the implementation aspect of Zipporah solutions allowing them to implement Zipporah bookings outside of the Authority product for their extended client base.

Scott Burton, Technical Director at Zipporah said

"I think this will be a very strong partnership for Zipporah.  We have talked extensively with the teams at Civica to make sure this would be a strong fit.  Their products and their ambitions for their products going forward met with our own ambitions and aims for the future. The fact that they wanted to get involved in the implementation was key to us in ensuring that all clients will get the levels of knowledge to make the best use of a booking solution offering such extensive configuration scope.  Integrating the Zipporah system into a powerful product like Authority means that so many natural touchpoints of bookings into the wider back office of council will now be out of the box.  It really makes for a powerful partnership and a powerful solution."

Brett Barningham, Managing Director for State and Local Government Solutions at Civica, says:

"Covid-19 has highlighted the importance of great digital solutions that make our lives easier. With the recently released Authority Altitude we’re excited to further the digital transformation journey of many of our customers, and with Zipporah coming on board we are delighted to be able to provide our customers with the best digital bookings solution we believe possible. Together with Zipporah and Authority Altitude we are providing Australian and New Zealand council with an innovative solution that will empower communities and speed up administrative process.”

Zipporah look forward to working closely with Civica in the coming months and years ahead to deliver flexible and powerful solutions that will allow for the changing landscape at a time where Covid-19 continues to make for a future where flexibility to change is going to be key.

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